Forum Posts

sumaiya zahan
Jun 20, 2022
In Welcome to the Cars Forum
Focusing on the needs of the bulk sms send elderly and starting from improving their quality of life, we will further elaborate the relevant experience design points with specific cases. Service design and process optimization to improve check-in experience The organizational structure of the nursing home has a certain scale and the bulk sms send system is huge, and its service execution process has a crucial impact on the customer experience. For nursing homes, the "check-in" link of the elderly is one of the most core service points. How to bulk sms send improve the service in this link and create a better experience? With the help of the thinking method of service design, study and analyze the process of the elderly entering the nursing home before, after, considering the touch points, user behavior, user needs, user experience and other points of each link, optimize the bulk sms send rationality and experience of the entire check-in process, and then effectively Increase occupancy. Through research, we learned the bulk sms send actual check-in process: Among them, whether the attitude of the service staff is warm and friendly has a key impact on the overall experience. In any service, people exist as key touchpoints, especially in the nursing home scenario. The types of people contacted during the bulk sms send check-in process are roughly divided into.
Optimization and Experience Upgrade Bulk SMS Send content media
0
0
1
 

sumaiya zahan

More actions